Refund Policy - Money Back Guarantee
rashiratanjaipur.net devoted to customer happiness & we will ensure that our clients always have a big smile no matter what. We have liberal cancellation policy and details are described below.
How do I cancel an order on rashiratanjaipur.net?
- If unfortunately you have to cancel an order, please do so by intimating us within 12 hours of placing the order. If you placed a COD order by mistake, please do let us know by a call 9829163817 so that we can cancel. It takes a lot of time, money and effort to prepare a COD parcel.
- For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
- If the cancellation is after your product has shipped then we'll deduct 5% of total amount and rest amount will be refunded.
- If you received the product, it will be eligible for refund subject to maximum duration of 15 days and item is in original condition and untouched with certificate attached.
Refund Policy :
- Refunds will be made by online transfer within 2-10 days from the date of cancellation of order/receipt of item in original condition. In case you need help in shipping back your item, just call us and we will help you with same. We do not refund by cash under any circumstances. Its to be NOTED:
- For Orders upto Rs 50000 Value if you wish for a Refund we will provide 95% Money Back
- For Orders above Rs 50000 Value if you wish for a Refund it will be in the form of 100% Store Credit OR 50% Money Back & 50% Store Credit as per your choice. Any exceptions to this would have been discussed before placing an order on our website and will be also mentioned on your invoice. If you seek any clarifications please call 9829163817.